Apart from Google Analytics and any number of log reporting tools, there seems to be more online services offering ways to help you understand your users…
- Crazy Egg €“ visualize your visitors
- ClickTale – because every user has a story
- TapeFailure – record, review, revise
…whilst I’m a fan of using data analysis at times, other approaches to producing great sites and services might include being fab or listening to your customers.

