Carphone Warehouse iPhone Scum

It gets worse than worse…. (see previous posts)…

So just now I phone the delightful Barry at Carphone Warehouse, who tells me… My iPhone(s) should have been delivered and that Carphone Warehouse have a few thousand on the stock databases, that keep going up and down but that they can’t touch… Mysteriously….

And head office isn’t answering the phone or releasing any information.

The delectable Barry apologizes profusely but can’t help me because head office think that it’s OK in the information age to just hide and hope.

It’d be great to think that heads will roll because of this, but given their track record so far, I’m not sure that heads-a-rolling would make a difference. There’s nothing in there remotely useful. They’re probably all busy shredding the backup of the database that shows who made the biggest arse up ever in what will be called iPhoneGate by the laziest of journos.

The worse part about all this, like all customer service nightmares, is that at the end of the day, you just feel stupid, helpless and more stupid.. Sure I could take this complaint and go looking for some sort of explanation or recompense, but to be honest, I’ve now lost all interest in iPhones and maybe, who knows, lost interest in excitement itself.

If they ever arrive, I’m tempted to just take them back and go shopping for my old friend, the Moleskine notebook, that have only ever disappointed me when I’ve sobered up and read what I wrote the previous night.