The Missing Use Case

When I started, the Use Cases that’d been gathered for the Collaborative Tools Project were…

…there was another hard to define Use Case called “Meeting Support”, which really alluded to “everything else”, being able to get find stuff, record things easily such as meeting minutes or reports etc.

There seemed to be something missing. Something important. What was missing was the community glue, the undefinable. What was missing was…

  • The connective stuff
  • The unspecific stuff
  • The fluffy social stuff
  • The shared spaces
  • The fun stuff
  • The common sense stuff

And so I internally re-thought the Use Cases in an attempt to simplify the first stage of rollout and meet as many of the requirements as early as possible. They kind of panned out like this…

  • Tools – blogging, wikis, discussions, instant messaging, files and more
  • Toys – shared, fun and fluffy applications. A means of accidentally stumbling over interesting people.
  • Training – less training and more Web2.0 awareness raising

What the introduction of “Toys” does is connect the private workgroups  and the public areas, they become meeting places, places where you can hang out and be nosey, promenades. I know I’m not really making myself as clear as I might… but it kind of looks like this…

privatepublic

In my next post, I’ll look at the tools we tested out…

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